At Skellig Holiday Homes, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or contact us regarding our holiday accommodation and property management services.
1. Who We Are
Skellig Holiday Homes provides holiday home rentals and property management services across South Kerry and the Iveragh Peninsula.
If you have any questions regarding this Privacy Policy or your personal data, you can contact us:
- Email: info@skelligholidayhomes.com
- Phone: +353 87 130 9895
- Website: www.skelligholidayhomes.com
2. What Information We Collect
We may collect and process the following information:
- Name
- Email address
- Phone number
- Billing and booking information
- Property enquiry details
- Booking preferences
- IP address and browser/device information
- Any information submitted through contact forms, booking forms or email communications
3. How We Use Your Information
We use your information to:
- Process accommodation bookings and enquiries
- Communicate with you regarding your booking or enquiry
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory obligations
- Send occasional marketing communications where consent has been provided
4. Booking Systems & Third-Party Services
We may use trusted third-party providers to help operate our website and booking services, including:
- Online booking systems
- Payment processors
- Website analytics services
- Spam protection and security tools
- Email marketing providers
These providers only process data where necessary to provide their services and are expected to comply with GDPR and relevant data protection legislation.
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Legal obligations
- Legitimate business interests
- User consent
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil booking and customer service obligations
- Meet legal, tax and accounting requirements
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymised.
7. Data Sharing
We do not sell or rent your personal data to third parties.
We may share information where necessary with:
- Payment providers
- Property owners or managers where relevant to your booking
- IT and website service providers
- Legal or regulatory authorities where required by law
8. Your Rights
Under GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to certain processing
- Request transfer of your data
- Withdraw consent at any time where consent is relied upon
To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the Data Protection Commission (Ireland).
9. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. External Links
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Skellig Holiday Homes
South Kerry, Ireland
Email: info@skelligholidayhomes.com
Phone: +353 87 130 9895
Website: www.skelligholidayhomes.com
